Beware of Phone Scam Today

Morrisville Water & Light customers have been impacted by this phone scam, please protect yourself by reading the following press release:

Vermont Utilities Warn Customers of Phone Scam Today

Morrisville, VT – Vermont utilities are warning customers of a phone scam today. In a sudden surge of calls, the scammers claim to be from Morrisville Water & Light (MW&L), and then demand immediate payment and threaten to cut off power remotely. Your local utilities would never treat its customers in this manner. If you receive such a call, just hang up - it is a scam.  In an effort to inform others about the fake calls, customers started alerting their utilities just before noontime that scam callers are busy working the phones today. Dozens of customers have reported the scam calls so far.

Customers are urged to remember that, if they receive calls like this, they should hang up.  Also, we recommend that our customers:

• Do not provide payment or personal information;

• Do not engage with the caller;

• Do not call back that number; and

• Call customer service to report the scam and any details, including the number the call came from, the caller's name, and what the caller said.

Customers also are encouraged to report this scam to the Vermont Attorney General's Consumer Assistance Program at 800-649-2424 (in state) or 802-656-3183 or online at https://ago.vermont.gov/cap/.